terms of service

Effective Date: 15/05/2026

Welcome to Kitchen Club. These Terms of Service ("Terms") govern your access to and use of our website thekitchenclub.co (the "Site") and the products and services we offer. By using the Site, you agree to these Terms.

Kitchen Club is operated by VentureHatch LTD, a company registered in England and Wales (Company Registration Number: 17003594), with its registered office at 60 Tottenham Court Road, London, W1T 2EW, United Kingdom.

In these Terms, "we," "us," and "our" refer to VentureHatch LTD operating Kitchen Club. "You" and "your" refer to you, the user or customer.

1. Acceptance of Terms

By accessing the Site, browsing our products, or placing an order, you agree to be bound by these Terms, our Privacy Policy, our Refund Policy, and our Shipping Policy. If you do not agree to these Terms, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on the Site. By placing an order, you represent that you meet this requirement.

3. Products

We sell apparel products including, but not limited to, t-shirts produced via print-on-demand manufacturing. All products are made to order. Color, texture, and minor design variations may occur due to the garment-dye process and the nature of original watercolor designs reproduced via digital printing.

We reserve the right to:

  • Modify, discontinue, or limit any product at any time
  • Limit order quantities per customer
  • Refuse service to anyone at our discretion

Product descriptions, images, and pricing are believed to be accurate but are not guaranteed to be error-free. If a pricing or description error is discovered, we reserve the right to cancel the affected order and issue a full refund.

4. Pricing and Payment

All prices are listed in US Dollars (USD) unless otherwise noted. Prices are subject to change without notice but will not affect orders that have already been confirmed.

We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other payment methods displayed at checkout. Payment is processed at the time of order placement.

You represent that you have the legal right to use any payment method you provide.

5. Orders and Acceptance

Submitting an order through the Site constitutes an offer to purchase. Your offer is accepted when we send you an order confirmation email. We reserve the right to accept or decline any order, including for the following reasons:

  • Suspected fraud or unauthorized payment method
  • Inability to verify your shipping address
  • Product unavailability
  • Errors in pricing or product information
  • Violations of these Terms

If we cancel your order, we will issue a full refund to your original payment method.

6. Shipping and Delivery

Shipping terms, costs, and delivery timeframes are governed by our Shipping Policy. Title and risk of loss pass to you upon delivery by the carrier to the address you provide.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Please review it before placing an order.

8. Intellectual Property

All content on the Site, including but not limited to designs, illustrations, watercolor artwork, photography, text, logos, brand marks (including "Kitchen Club"), graphics, and the overall look and feel of the Site, is the property of VentureHatch LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, or commercially exploit any content from the Site without our express written permission.

Personal, non-commercial use of the Site for the purpose of browsing and placing orders is permitted.

9. User Conduct

When using the Site, you agree NOT to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Use automated systems (bots, scrapers) to access the Site without permission
  • Interfere with the proper functioning of the Site
  • Use the Site to harass, abuse, or harm others
  • Submit false or misleading information
  • Resell our products without authorization

10. User-Generated Content

If you submit reviews, comments, photos, or other content to the Site or to our social media channels, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display that content for marketing and operational purposes.

You represent that any content you submit is original to you and does not infringe on any third party's rights.

11. Third-Party Services

The Site uses third-party services for hosting (Shopify), payment processing (Shopify Payments and similar providers), fulfillment (US-based print-on-demand partners), shipping (USPS, UPS, and similar carriers), email (transactional and marketing email providers), and advertising (Meta, Google, and similar platforms). Your use of the Site may involve these third parties, each of which has its own terms and privacy policies.

We are not responsible for the practices, content, or availability of third-party services.

12. Disclaimers

The Site and our products are provided "as is" and "as available" without warranties of any kind, whether express or implied, except for warranties that cannot be excluded under applicable law.

We do not warrant that:

  • The Site will be uninterrupted, secure, or error-free
  • Any defects on the Site will be corrected immediately
  • Products will meet your specific expectations beyond the description provided

For UK customers and other jurisdictions where consumer protection laws apply, your statutory rights are not affected by this disclaimer.

13. Limitation of Liability

To the maximum extent permitted by law, VentureHatch LTD and its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products.

Our total liability for any claim arising from your purchase or use of the Site shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under applicable law.

14. Indemnification

You agree to indemnify and hold harmless VentureHatch LTD, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of the Site.

15. Privacy

Our handling of your personal information is governed by our Privacy Policy, which forms part of these Terms.

16. Modifications to These Terms

We may update these Terms from time to time. The updated version will be posted on the Site with a new "Effective Date." Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

For material changes, we will make reasonable efforts to notify you, such as via email or a Site banner.

17. Termination

We reserve the right to suspend or terminate your access to the Site at any time, with or without cause, with or without notice, including for any violation of these Terms.

18. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of England and Wales, except that customers may bring claims in the courts of their country of residence where required by applicable consumer protection laws.

For US customers, nothing in these Terms limits the rights you have under the consumer protection laws of your state of residence.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and VentureHatch LTD regarding your use of the Site.

21. Contact

For questions about these Terms:

Kitchen Club VentureHatch LTD Company Registration Number: 17003594 60 Tottenham Court Road, London, W1T 2EW, United Kingdom

Email: info@thekitchenclub.co Phone: +44 20 3432 1816 Website: thekitchenclub.co